CUSTOMER CARE
A clearer next step.
Frequently asked questions
Is a requested date a confirmed booking?
No. Your preferred date is a request. Service coverage, scope and availability must be confirmed before an appointment is booked.
Can I order cylinders online?
Contact us to confirm stock, cylinder specifications and delivery eligibility. You can build a product enquiry list here and email it to the team. Online payment is not yet available.
Where will I find my receipts and documents?
Once connected, FORUS Connect provides the records made available for your jobs and orders. Compliance documents require an authorised workflow.